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Smart-e Games
Intellitoys ReadyMade Playdates
Frequently Asked Questions

  1. What is the smart-e-store?
  2. How do I buy new songs, stories, games and more for my smart-e?
  3. How do I find my kid’s favorite songs in the smart-e-store?
  4. Can I give someone a smart-e-store gift certificate?
  5. How much music and other stuff can I put on my smart-e?
  6. What is ready made?
  7. Can I put music from my CDs onto my smart-e?
  8. Can I import my iTunes library into my smart-e-software?
  9. What if I forgot my password?
  10. How do I change my password?
  11. What if I can’t find the answer to my question in this Help section?

  1. What is the smart-e-store?
    The smart-e-store is an online store where you can buy additional songs, stories, games and more for your smart-e. We have thousands of songs as well as stories from award-winning children’s artists that are both educational and fun. In addition, we have games and interactive stories that are available exclusively for your smart-e!

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  2. How do I buy new songs, stories, games and more for my smart-e?
    In the smart-e-store, you can browse thousands of songs, stories, games, and interactive stories that will play on your smart-e. Pay with a credit card (Visa and MasterCard) or use a Pay Pal account. Your purchases will automatically download into your Play Planner library and be ready to sync onto your smart-e right away.

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  3. How do I find my kid’s favorite songs in the smart-e-store?
    In addition to searching, you can browse music in the smart-e-store by Title, Artist, and also by Theme. Our easy-to-use Theme Browser lets you search for songs about all sorts of fun and educational categories. So, if your child’s favorite songs are about Chickens, we have songs for you, and if you are interested in picking out a great Lullaby, we have a whole section waiting for you in the smart-e-store… just take a look!

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  4. Can I give someone a smart-e-store gift certificate?
    We are working on setting up a super-easy way for you to give smart-e-store gift certificates. In the meantime, we can set up a gift certificate for you—just email info@intellitoys.com!

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  5. How much music and other stuff can I put on my smart-e?
    Your smart-e can remember and play over an hour of music, stories, games and more!

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  6. What is ready made?
    With ready made activity packs you can buy bundles of songs, stories, and games (or any combination of these), all with a common theme in order to instantly transform your smart-e. For example, you could buy a Bedtime ready made pack that has a bedtime story followed by five lullabies. Ready made packs are currently unavailable, but we will be adding them to the store as soon as we can, so stay tuned!

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  7. Can I put music from my CDs onto my smart-e?
    No. In order for smart-e-bear to announce each song and organize them for your child, he can only be loaded with specially prepared music. You can only download music, stories, games, and interactive adventures from our smart-e-store to play on your new friend; you cannot rip music from CDs and have your smart-e play that music.

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  8. Can I import my iTunes library into my smart-e-software?
    No. Right now your smart-e-software library, what we call your Play Planner, can only have content that came with your smart-e or that you downloaded from the smart-e-store.

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  9. What if I forgot my password?
    There is a forgot password link right below the search field on the right—click there and enter your email address to get a new password.

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  10. How do I change my password?
    Login by clicking on the white text in the upper right corner of your smart-e-software and then click on “My Account” under the search field. Here you can find an option to “Change my account password.”

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  11. What if I can’t find the answer to my question in this Help section?
    Feel free to email us at info@intellitoys.com or call 1 (888) I LEARN 2 to leave a message for a customer support representative. We will be sure to get back to you!

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